Privacy Policy

Introduction

Wellington Decorators Limited is a leading provider of top-quality painting and decorating services in Wellington, New Zealand. With years of experience and a dedicated team of skilled professionals, we strive to exceed our customers’ expectations on every project. Our comprehensive range of services includes interior and exterior painting, wallpapering, plastering, and color consultation. We take pride in our attention to detail, timely completion of projects, and commitment to customer satisfaction.

Privacy Policy

At Wellington Decorators Limited, we prioritize the privacy and security of our customers’ personal information. We adhere to the following principles:

  • All personal data provided to us will be kept strictly confidential and used solely for the purpose of communicating about work, sending quotes, and improving the quality of our services.

  • We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

  • Your personal information will not be shared with any third parties without your explicit consent, except when required by law or to fulfill our contractual obligations.

  • You have the right to request access to, update, or delete your personal data at any time by contacting us through the channels provided on our website.

Pricing Policy

We believe in providing transparent and competitive pricing for our painting and decorating services. Our pricing policy includes:

  • Free, no-obligation quotes tailored to your specific requirements and preferences.

  • Detailed itemization of all costs, including materials, labor, and any additional expenses.

  • Attractive discounts for large-scale projects, repeat customers, and referrals.

  • Flexible payment options, including cash, bank transfer, and credit card, to suit your convenience.

  • No hidden fees or surcharges – the price quoted is the price you pay.

Quality Policy

At Wellington Decorators Limited, we are committed to delivering the highest standards of workmanship and customer service. Our quality policy encompasses:

  • Using only premium, eco-friendly, and low-VOC paints and materials sourced from trusted suppliers.

  • Continuously training and upskilling our team to stay up-to-date with the latest industry trends, techniques, and safety protocols.

  • Conducting thorough preparation, including cleaning, sanding, and priming surfaces, to ensure a flawless and long-lasting finish.

  • Maintaining open communication with our customers throughout the project to address any concerns or changes promptly.

  • Performing a final walk-through and inspection with the customer to ensure complete satisfaction before considering a job finished.

Terms of Service

By engaging Wellington Decorators Limited for your painting and decorating needs, you agree to the following terms and conditions:

  • Provide accurate and complete information about your project, including access to the site, desired timeline, and any specific requirements or constraints.

  • Allow our team reasonable access to the property during agreed-upon work hours and ensure a safe working environment.

  • Review and approve the scope of work, quote, and timeline before the commencement of the project.

  • Inform us promptly of any changes or concerns that may affect the project’s progress or outcome.

  • Make payments according to the agreed-upon schedule and method, as outlined in the quote.

  • In the event of a dispute, both parties agree to engage in good-faith negotiations and seek a fair and amicable resolution before pursuing legal action.

We encourage you to contact us with any questions, concerns, or feedback you may have regarding our services or policies. Our friendly and knowledgeable staff is always happy to assist you.

Thank you for choosing Wellington Decorators Limited for your painting and decorating needs. We look forward to exceeding your expectations and delivering a stunning transformation to your space.